Help at Home: Meaningful Moments Podcast

In 2023 Help at Home launched our innovative Care Coordination program that builds upon our unique caregiver/client longitudinal relationships. In the past year our dedicated Care Coordination team has adapted to myriad learnings, and celebrated even more successes. 
“The impact we created is real,” said Care Coordination President Julie McCarter. “We have proven it is incredibly important to infuse everything we do through a health equity lens. We are closing gaps in care, we are increasing utilization in primary care services and decreasing emergency department visits. The impact is happening across our populations.”
2023 was a landmark year for Care Coordination and 2024 is shaping up to be even more impactful.

Our innovative value-based care strategies are realizing improved quality and cost outcomes. 
“Our core philosophy of better outcomes through quality home care – along with the innovative approaches that spring from it – makes us an ideal value-based care partner for managed care organizations and at-risk payers,” said SVP of Payer Relations David Adams.
You can hear more about the innovation around our value-based care programs from David Adams via our Meaningful Moments podcast.

“The vision and innovation behind Care Coordination began with our orientation, our expertise and our presence in the home, said Care Coordination President Julie McCarter. “We serve nearly 70K clients every day and we spend 70M hours in homes annually caring for medically complex, vulnerable and underserved populations. Our program wraps a clinical care team around our caregiver and our client to positively impact quality outcomes for our clients.”
Here more from Julie in her latest Meaningful Moments podcast episode. Follow us for more podcast episodes to learn more about how we are connecting home care to health care.

In this episode, our Chief Development Officer Rich Tinsley, shares Help at Home’s vision for growth to meet the growing demand for seniors and vulnerable populations who want to age-in-place in their own homes, the preferred care setting. 

We’re proud to celebrate Asian American and Pacific Islander Heritage Month to kick off May by recognizing the contributions and influence of Asian Americans and Pacific Islander Americans to the history, culture and achievements of the United States.Our Illinois Market Leader James Quach reflects on AAPI Heritage Month from his experiences and also shares the importance of a diverse workforce at Help at Home.

“At Help at Home, we define health in the context of life at home,” said Chief Clinical Officer Marianne Longo. 
Want to know more about our Care Coordination programs and how they take personal care services to the next level? Listen to Marianne’s podcast here.

Listen here to learn more from Julie McCarter about how collecting simple, digital observations on clients’ physical, behavioral and environmental conditions enable prevention of avoidable health events that can keep clients in their home versus in the hospital or nursing home.

Listen to our new “Meaningful Moments’ podcast episode to hear our President of Care Coordination Julie McCarter discuss Help at Home, Care Coordination, and her background in health care.